Monthly Cleaning

To make a house cleaning booking, you can follow these steps:

1. Determine what cleaning services you require and how often you need them.

2. Research and choose a reputable cleaning company or individual cleaner.

3. Contact the cleaning company either through their website, phone or email to request a quote for the cleaning services you require.

4. Provide specific details about your home and cleaning needs so that the cleaner can give you an accurate quote.

5. Once you receive the quote and are happy with the terms, confirm the booking and schedule a date and time for the cleaning to take place.

6. Make sure to discuss any special requirements or areas that need extra attention with the cleaner before they arrive.

7. On the scheduled day, make sure the cleaner has access to the house and any necessary cleaning supplies, and be available to answer any questions that may arise.

We provide an online account for our customers to schedule, manage and track their cleanings. you can login on the top right corner or with our phone app. Or Click here.

It ultimately depends on the situation.

If you have hired a cleaning service, typically they will provide their own supplies, products, and equipment. In our case, we do provide all the cleaning supplies and equipment. However, it is best to confirm this with the company prior to the cleaning appointment.

If you are hiring an individual to clean your home, it is best to discuss the use of cleaning supplies, products, and equipment beforehand. Some individuals may provide their own supplies, while others may request that you provide them.

If you are cleaning your own home, then you will likely need to provide your own cleaning supplies, products and equipment. It is important to ensure that you have the appropriate supplies for the specific cleaning task.

The number of cleaners a cleaning company sends may vary depending on the size of the premises and the amount of cleaning required. For larger buildings, such as office complexes or hospitals, multiple cleaners may be necessary to complete the job efficiently and within a reasonable timeframe. For smaller spaces, such as residential homes or small offices, one or two cleaners may be sufficient.

Additionally, the frequency of cleaning services may impact the number of cleaners needed. For daily cleaning, fewer cleaners may be needed compared to weekly or monthly deep cleaning services. Ultimately, the number of cleaners a cleaning company sends will depend on the specific needs of the client and the scope of the cleaning project.

We have a 2 hour window arrival time. Cleaners will arrive between 08-10AM,  from 10-12PM, from 12-2PM, from 2-4PM and from 4-6PM. Remember the time of the job while booking.

It depends on the cleaning service you hired. Some cleaning services may require someone to be home while they clean the house for security and to provide access to certain areas of the house. However, many cleaning services offer flexible scheduling and can clean the house while you are away or at work. If you feel comfortable giving a spare key or garage code to the cleaning service, they can clean the house while you are not home.

It is recommended that you discuss any concerns or preferences with the cleaning service before scheduling an appointment to ensure that you are both on the same page. Ultimately, the decision of whether or not to be home during the cleaning is up to you, but it is possible to schedule a convenient and safe cleaning service even if you cannot be present.

Yes, if your regular cleaner goes on holiday, we can provide a replacement cleaner to ensure that your home is still cleaned as per our regular schedule. Simply inform us about the dates when your cleaner will be away and we will match you with another qualified and experienced cleaner who can provide the same level of service. We understand the importance of maintaining a clean and tidy home and we will do our best to ensure that your cleaning needs are always met, even when your regular cleaner is away. Our aim is to provide you with peace of mind and a hassle-free cleaning experience. If you have any questions or concerns, please do not hesitate to contact us.

DO NOT LEAVE any key with cleaners if we have to replace him for any reason. Less information we have about your home the best. Most customers leave a lockbox if they’re not home.

Leaving your keys with your cleaner depends on how much you trust your cleaner. Giving access to your home is a significant decision that should not be taken lightly. You’ll need to consider your peace of mind, the security of your home, the level of responsibility and integrity of your cleaner, and the possibility of emergencies and accidents. If you trust your cleaner based on their experience, background checks, and recommendations from trusted sources, you may decide to leave your keys with them. If you choose to do so, make sure to maintain communication, establish clear guidelines, and set expectations about what to do in case of emergencies.

To edit a house cleaning booking, you can follow these steps:

1. Contact the cleaning company or individual cleaner you have booked with.

2. Inform them of the changes you want to make to your booking. This could include changing the date or time of the cleaning appointment, altering the cleaning services required, or adjusting the duration of the cleaning service.

3. The cleaning provider will then let you know if the changes are possible and if there are any additional costs involved.

4. If you agree to the changes and any additional costs, the cleaning provider will update the booking and confirm the revised details with you.

5. Make sure to keep a note of any changes to your booking, including the updated date, time, and cost, to avoid any confusion or misunderstandings in the future.

It depends on the cleaning service company’s policies. Some companies assign the same cleaner for each visit, while others rotate their cleaners to ensure fair allocation of work. Some companies also assign different cleaners based on their availability or specific expertise. It is recommended to clarify this with the cleaning service company before availing their services. However, having the same cleaner for each visit can have advantages, as the cleaner becomes more familiar with your preferences, reduces the need to explain things repeatedly, and maintains consistency in the cleaning process.

Provide us when you book any instruction on how to enter the proprety. Create specific codes for cleaners.

Trust in your home cleaning professional ultimately depends on their qualifications and experience. It is important to select a reputable cleaning service that conducts thorough background checks and provides extensive training to their employees. In addition, always ensure that the cleaning professional is licensed and insured to guarantee the safety of your property and possessions.

You can also request references from the cleaning company or ask for referrals from friends or family who have used them before. When you meet the cleaning professional, communication is key to establish a level of trust. Be clear about your expectations, preferences, and any concerns you may have. A trustworthy cleaning professional will always listen to your needs and work to exceed your expectations in delivering a clean and tidy home.