House Cleaning Services
Horizon West, FL

Booking your cleaning with My Cleaning Angel is quick and easy! Just visit our booking page, select the type of cleaning service you need, and pick a date and time that works best for you. You’ll get an instant quote before confirming your booking — no phone calls or back-and-forth needed. Once confirmed, we’ll match you with a trusted, background-checked cleaner who brings all supplies and equipment right to your home.

You can log into your My Cleaning Angel account anytime, from the top right corner of our website. Your account lets you view upcoming cleanings, edit bookings, update payment details, and manage everything in one place. It’s the easiest way to stay organized and track your cleaning schedule.

No need! Our professional cleaners arrive fully equipped with all the supplies and tools needed to make your home shine. From eco-friendly cleaning products to vacuums and mops, My Cleaning Angel provides everything. You can relax while we handle the rest — no need to worry about running out of supplies.

It depends on the size of your home and the type of cleaning you book. For most standard cleanings, we usually send one or two cleaners to get the job done efficiently. For larger homes or deep cleanings, we may send a team to ensure every area is spotless. Either way, our goal is to deliver a thorough and consistent clean every time.

We offer flexible arrival windows to fit your schedule. Our cleaners arrive within a 2-hour window, typically between 8–10 AM, 10–12 PM, 12–2 PM, 2–4 PM, or 4–6 PM. You’ll receive a reminder before your appointment, and we’ll keep you updated so you know exactly when to expect your cleaning team.

Not necessarily! Many of our clients prefer to schedule cleanings while they’re at work or out running errands. You can leave access instructions or use a lockbox — whatever feels most comfortable for you. As long as our team can enter your home safely, we’ll take care of the rest and leave it spotless when you return.

Yes! If your regular cleaner is unavailable, My Cleaning Angel will assign another trusted, background-checked professional to keep your cleaning schedule on track. You’ll always receive the same quality service and care, no matter who cleans your home.

For security, we recommend using a lockbox if you won’t be home. Please don’t give keys directly to your cleaner, since we sometimes send replacements if your regular cleaner is unavailable. Keeping access secure ensures your home stays protected while we handle the cleaning.

You can easily edit your booking online or calling one of our agents. Just log in to your My Cleaning Angel account, find your scheduled cleaning, and update the date, time, or service type. If you need help, our friendly customer support team is always happy to assist.

Whenever possible, yes! We do our best to send the same cleaner so they become familiar with your home and preferences. If your regular cleaner isn’t available, we’ll send a trusted team member who meets our high cleaning standards.

No problem! When you book, just share simple instructions on how to access your home — like a code or temporary pass — so our cleaners can enter safely. We always respect your privacy and follow your directions carefully.

Absolutely. Every My Cleaning Angel cleaner is background-checked, insured, and trained to deliver top-quality results. We take your trust seriously and only work with reliable, experienced professionals who treat your home with care and respect.